Privacy Policy

1. Introduction

Africa Sojourners of Hope (ASOH) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

Please read this Privacy Policy carefully. If you do not agree with our policies and practices, please do not use our website.

2. Information We Collect

Voluntary Information

We collect information you voluntarily provide, including:

• Name, email, and contact information from donations and applications
• Details about your interests in our programs and volunteering
• Personal and household information for case assessments
• Messages and feedback through our contact forms
• Payment information processed securely through Paystack

Automatically Collected Information

When you visit our website, we automatically collect certain information:

• IP address and browser type
• Pages visited and time spent on the website
• Referring website
• Device information and operating system

3. How We Use Your Information

We use the information we collect for:

• Processing donations and sending receipts
• Reviewing and responding to applications
• Communicating with you about our programs and services
• Improving our website and user experience
• Complying with legal obligations and regulations
• Preventing fraud and enhancing security
• Tracking program impact and generating reports

4. Information Sharing and Disclosure

We do NOT sell, trade, or rent your personal information to third parties. We may share information only in the following circumstances:

• With service providers who assist us (email, payments, hosting)
• When required by law or court order
• To protect ASOH's rights, privacy, safety, or property
• With partner organizations as part of program delivery (with your consent)

5. Data Security

ASOH implements appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. These include:

• Encryption of sensitive data in transit and at rest
• Secure authentication and access controls
• Regular security audits and testing
• Limited access to personal information on a need-to-know basis
• Staff training on data protection practices

However, no method of transmission over the internet is 100% secure. While we strive to protect your personal information, we cannot guarantee its absolute security.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your experience. These include:

• Session cookies (essential for site functionality)
• Analytics cookies (to understand site usage)
• Authentication cookies (to maintain your login session)

You can control cookie preferences through your browser settings. Disabling certain cookies may affect website functionality.

7. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law. Generally:

• Donation records are retained for accounting and tax purposes (7+ years)
• Application information is retained for program evaluation
• Contact messages are retained for 2 years unless otherwise needed
• You may request deletion of your data subject to legal obligations

8. Your Privacy Rights

You have the right to:

• Access your personal information held by ASOH
• Correct inaccurate information
• Request deletion of your data (subject to legal holds)
• Opt-out of marketing communications
• Request a copy of your information in a portable format

To exercise these rights, contact us at privacy@asoh.org with your request and verification of identity.

9. Third-Party Links

Our website may contain links to third-party websites. ASOH is not responsible for the privacy practices of external sites. We encourage you to review the privacy policies of any website before providing personal information.

10. Children's Privacy

ASOH does not knowingly collect personal information from children under 13 without parental consent. If we become aware that a child has provided information without consent, we will delete it promptly. Parents concerned about data collection may contact us immediately.

11. Policy Updates

ASOH may update this Privacy Policy periodically. Significant changes will be communicated via email or prominent notice on our website. Your continued use of the website constitutes acceptance of the updated policy.

12. Contact Us

For privacy concerns or requests, please contact: